Privacy Policy

1. Introduction

VentroX Tech is a software development agency based in Surat, Gujarat, India. We build mobile apps, websites, and AI automation systems for clients worldwide. This policy covers all data collected through our website and contact channels.

By using our website, you agree to the collection and use of information as described in this policy. If you have questions about a project, get in touch with our team.

2. Information We Collect

Contact Form Data

When you submit our contact form, we collect the following information:

• Full name
• Email address
• Company name (optional)
• Service of interest
• Project vision or description

Analytics Data

We use Google Analytics (GA4) to understand how visitors use our website. This includes pages visited, time spent, referral sources, and general device/browser information. This data is anonymised and aggregated — we cannot identify individual users from it.

Cookies and Local Storage

We use cookies set by Google Analytics for analytics purposes. We also use session cookies for basic site functionality. See our Cookie Policy for the full list of cookies and their durations.

IP Address and Geo-location

We detect your approximate region (country) from your IP address to serve relevant localised content. This is processed server-side and is not stored permanently.

3. How We Use Your Information

• To respond to your project inquiries and questions
• To understand your requirements and provide accurate proposals
• To improve our website content and user experience
• To monitor website performance and fix issues
• To analyse traffic patterns via Google Analytics

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Storage

Contact form submissions are stored in a Supabase database. Supabase servers for our project are located in the Singapore region (ap-southeast-1). Data is stored securely with access restricted to authorised personnel only.

Analytics data collected via Google Analytics is stored on Google's servers and is subject to Google's own privacy policy.

5. Third-Party Services

We use the following third-party services to operate our website:

• Google Analytics — website analytics and traffic measurement
• Supabase — database for storing contact form submissions
• Render.com — hosting infrastructure
• Pexels — stock photography used on the website

Each of these services has its own privacy policy governing how they handle data. We encourage you to review their policies if you have concerns.

6. Cookies

We use Google Analytics cookies (_ga, _gid, _gat) to track website usage. These are analytics cookies only. We do not use advertising cookies or tracking pixels.

You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on. For the full breakdown of cookies we set, see our Cookie Policy.

7. Your Rights

You have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to deletion — request that we delete your personal data
• Right to correction — request that we correct inaccurate data

To exercise any of these rights, contact us at mitul@ventroxtech.in. We will respond within 30 days.

8. Contact

If you have any questions about this Privacy Policy, please contact us directly. You can also use our contact form to start a conversation.

• Email: mitul@ventroxtech.in
• Website: ventroxtech.in

To learn more about who we are and how we operate, visit our About page.